A hidden card charge: found, disputed and reversed, all in chat
What it does
It spotted a hidden currency-conversion charge on a credit card, drafted an email to support, followed up, escalated again, and the bank reversed 6,285 rupees. All of it happened in WhatsApp chats.
Why it is worth it
Disputing a charge takes weeks of follow-ups. An agent that keeps escalating gets the reversal without you chasing.