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Money

A hidden card charge: found, disputed and reversed, all in chat

What it does

It spotted a hidden currency-conversion charge on a credit card, drafted an email to support, followed up, escalated again, and the bank reversed 6,285 rupees. All of it happened in WhatsApp chats.

Why it is worth it

Disputing a charge takes weeks of follow-ups. An agent that keeps escalating gets the reversal without you chasing.

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